Store Policy


Internet Orders

All orders accepted by HobbyVilla.com are subject to our online store policy. By making a purchase, you are agreeing by default to all the store policies including Hobby Villa Shipping Policy, Return Policy, Terms and Conditions and Privacy Policy. Please click on each policy's details page for more information before making a purchase. All descriptions and pictures contained in this website are intended to give a general idea of the products, specifications may vary slightly. All products are subject to availability and may be changed at any time. If your order cannot be fulfilled you will be offered an alternative or given a full refund. All prices are shown in US Dollars, we reserve the right to change any advertised prices at any time. Payment can be made by Visa, MasterCard, American Express or Paypal via secure connection. Payments will be debited from your credit card or Paypal account immediately upon completion of the order. Pre-Orders and Back-Orders will be charged at the time the order is placed due to authorization deadlines. However, we accept cancellations anytime before the order is shipped by email requests to sales@hobbyvilla.com. Please allow 1-2 business days to process the refund.



In Store Shopping

If your not the on-line ordering type and would rather just come in and shop, we welcome local customer visits and orders as well. Please understand that we can only make available for immediate purchase a portion of the items that we have listed on our website. We currently have another warehouse location we process from and are looking to expand into a larger building very soon. If we do not have what you are looking for when you come in our store, we would be glad to order the items you need or we can try to pick items from one of our other locations, you can then pickup your order the following afternoon. Please also feel free to give us a call before coming in, and we can tell you if we have what you are looking for on the shelf, or make sure we have it for you before you arrive. Also, if you come in to visit us, don't forget to bring in your current modeling project for a little "Show and tell" time. We always like to see what our customers are up to! Who knows, your latest creation might be featured on our website, facebook or twitter page!